FREQUENTLY ASKED QUESTIONS
• How do I buy and download videos
Just browse around the site and when you see a video you like, click on the link for the video and the format you like, if applicable. You can always remove selections by clicking "View Your Cart" and clicking the "Remove" link next to the video selection. Once you are done selecting your videos, click on the "View Your Cart" link, review your purchases, then click the "Pay at CCBill.com" link. That will take you to a secure page where you can enter your credit card information. Once you submit, you will go to a page to login to your account. You will also receive an e-mail receipt with the same information. Enter the e-mail address you used when purchasing, as well as your username and password. You will then go to a page with links to the video(s) you selected. Click each link and save the videos to your hard-drive. Please note that in some cases it may take a full minute for the video to begin download.You can also get to your download page at any time by clicking the "LOGIN" link at the top of any page.
• How am I billed?
Billing is done through CCBill.com, the most trusted billing company on the Internet. It is fully safe and secure and your information is held in the highest confidentiality. Charges will appear on your statement as "CCBill.com*WRP Prod"
• What happens if my video doesn't download properly?
If during download, something happens and you lose the video, just download it again. You have three (3) days of access to your download page so you can download it again. If you have any problems at all, please contact us at email@example.com and we will quickly fix any problems you may encounter.
• Contact Information:
Wild Rose Productions
3347 Boul. des Sources, CP38047
Dollard-des-Ormeaux, QC, H9B1Z0